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Not many people think of Industrial Distribution when they consider a career, even though there are several opportunities that can be explored in this industry. The purpose of this post is to educate you on the different types of employment that you may find in the industrial distribution sector.
For those who don’t already know, industrial distributors provide products, parts and solutions to industrial users in two main categories. These categories include the maintenance, repair and operations of production facilities (MRO) and the use in manufacturing of equipment, machinery, goods and products (otherwise known as OEM, original equipment manufacturers).
A career in Industrial Distribution can lead down a variety of paths. In these organizations, roles in sales and customer service consistently require fast-paced, talented individuals to ensure success throughout the company. The sales department is responsible for driving new business to the distributor, often meeting with customers and offering solutions to any problems they face with respect to their facilities. Salespeople have the opportunity to visit different types of businesses, learning about effective operations across different industries and becoming valuable resources for their clients. While the life of a salesperson involves daily travel, their trips are usually local, allowing them to enjoy a great work/life balance.
Customer Service Representatives, also known as Inside Sales, are focused on building strong relationships with customers. These individuals typically work with customers via phone or email to order necessary products and parts. Working with sales, CSRs that ensure orders are entered correctly and shipped to customers in a timely fashion. This role is mostly done in-office during normal business hours.
When asked, “What do you enjoy most about working for an Industrial Distributor?” Many employees have said the following:
“I like to work with my hands and people… this career gives me that balance.”
“I enjoy the wide variety of different things I can do.”
“Never the same day twice. Customers’ needs are always changing as are the products available. I truly learn something new almost every day.”
So the next time you’re thinking of making a career change, look for an opportunity within Industrial Distribution.
For a complete listing of careers at Kaman Industrial Technologies, please click here.
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